A new remodeling from WindTre is on the way, the second after the one announced at the beginning of June and entered into force a month later.
The contract change, announced a few hours ago by the single operator on its official website, will involve some users in possession of an offer with a pay-as-you-go tariff plan, which starting next September 23 will have a fixed monthly cost of 4 euros per month. .
Against this payment, the customers involved will have traffic included up to 4 euros per month and will be able to call all national numbers, fixed and mobile, at 29 cents per minute, with no connection fee and with rates per second. The cost for SMS is 29 cents and for MMS 50 cents. The cost of the video call to WINDTRE is 50 cents / minute and to other operators of 1 euro per minute. For Internet browsing, 1GB daily is available at a cost of 0.99 euros.
Interested customers, WindTre said, will receive a communication via SMS starting today, 19 August, and over the next few hours.
If the customers involved do not intend to accept the proposed changes, they will be able to exercise the right of withdrawal from the WINDTRE services or switch to another operator without penalties or deactivation costs, notifying them within the day before the start date of the contractual change, communicated in the text. SMS sent to the customer with at least 30 days notice.
As required by art. 70 paragraph 4 of the Electronic Communications Code, if you do not accept the aforementioned changes, you can exercise the right of withdrawal from the WINDTRE services or switch to another operator without penalties or deactivation costs within 30 days of receiving the specific SMS, by sending a communication with reason for withdrawal: "modification of the contractual conditions" through one of the following channels:
registered letter with return receipt to the following address: Wind Tre S.p.A. CD MILANO BAGGIO ADDRESS PO Box 159 20152 MILAN MI
- via certified email, by writing to [email protected]
- at a WINDTRE store. Consult the list of authorized sales points!
- call 159 to acquire your request by verifying your identity.
- “WILL” digital assistant in the Customer Area and WINDTRE app
It is possible to check the current cost of the offers subject to modification, using the Customer Area or the WINDTRE APP, where all the detailed information is present
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