TIM returns to the sights of the AGCM which sentenced the telephone operator to pay a fine of 500,000 euros. The story dates back to April 2019, it also involved the other main Italian operators and concerns the discrimination of users who were prevented from making the domiciliation of offers – fixed and mobile – on current accounts with foreign IBAN. For these reasons, the Authority condemned Vodafone, Wind and Fastweb to pay penalties for a total of € 2.2 million, while it ordered TIM to take appropriate measures within 60 days to avoid implementing discriminatory practice.
More than a year has passed since that ruling, TIM's measures did not arrive on time as they should have, but in return there is a penalty. The Antitrust Authority stresses that TIM has behaved correctly with regard to the mobile telephony offers in relation to which there are no breaches of the provisions set forth in the previous investigation: there is no discrimination between the domicile of users with foreign and Italian IBANs because in both in cases TIM allows domiciliation only through the physical channel of the points of sale.
The problem arises for fixed telephony: for the online domiciliations of fixed telephony users it emerges that – from June 2019 to the end of February 2020 –
TIM did not carry out the envisaged procedure for domiciliation on foreign Ibans that can be managed independently by the users themselves and therefore, such as to ensure bank domiciliation with foreign Ibans in the same way as for national Ibans, for which the procedure it was available instead.
For the Authority, it was a culpable delay that justifies the sanction. The story can be considered concluded since from the end of February 2020 TIM no longer discriminates between foreign and Italian Ibans, regardless of the channel (physical and online).
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