Mercedes presented the new generation of the Mercedes Me apps and its development platform. The first application of the German manufacturer that allows you to connect your smartphone to the car was announced in 2015. Now, Mercedes me is transformed into a real digital ecosystem consisting of 3 apps: Mercedes me, Mercedes me Store and Mercedes me Service. The new applications replace the old Mercedes me.
All the new apps are already available for download in the Google Play Store and the Apple App Store and will be present in over 40 markets by the end of the year. They have also been developed with the contribution of customers to make them more intuitive and easy to use. Going into details, through the new Mercedes me application it will be possible to keep under control the main vehicle information such as mileage, range and tire pressure. It will also be allowed to start the air conditioner, operate the windows and flash the car headlights remotely.
The Mercedes me Store application, on the other hand, allows you to access all the digital services offered by the brand: it will be possible to monitor deadlines, extend contracts and find new products to activate. Finally, the Mercedes me Service app is a tool that allows you to manage all aspects of assistance. For example, you will know when it is time to bring the car to the dealership for maintenance. In addition, you can make a reservation quickly and easily at your favorite Mercedes-Benz Service.
The new apps are all based on a common and standardized platform. In 2019 Mercedes was the first vehicle manufacturer to provide software developers around the world with access to the development kit (SDK). This allows you to develop new features and services quickly, flexibly and according to clear guidelines. The new applications are part of the German manufacturer's "Best Customer Experience 4.0" program. The goal is to offer customers a simple experience whenever they want to contact Mercedes, regardless of the place or channel they are using.
- Mercedes me | iOS | App Store, Free
- Mercedes me | Android | Google Play Store, Free
- Mercedes me Service | iOS | App Store, Free
- Mercedes me Service | Android | Google Play Store, Free
- Mercedes me Store | iOS | App Store, Free
- Mercedes me Store | Android | Google Play Store, Free